SOUTH CAROLINA WELCOME CENTERs AT FORT MILL + hardeeville
South Carolina Department of Parks, Recreation and Tourism’s mission is to grow South Carolina’s economy by fostering sustainable tourism economic development and effectively marketing our state to increase visitation and improve the quality of life for all South Carolinians. SCPRT and Liollio are focusing on the visitor experience and the traveler’s first impressions of the State established through the Welcome Center design. The new designs allow the expression of the buildings to respond to the surroundings, culture and location. A warm and inviting center is achieved through building materials, form, color, textures, and a front porch element acting as the main entry. An innovative aspect to this project is related to service design. South Carolina Department of Parks, Recreation and Tourism is piloting new customer service that is similar in many ways to Richland Library. Moving from fixed central desks to roving staff, with multiple technology-based interfaces from iPads to touchscreens to kiosks, the design of the new Welcome Centers blends a local identity and sense of place with the broader context of tourism in South Carolina. A flexible, adaptable space with mobile furnishings and integrated technology is the primary focus of these projects.